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Application of the month - RCT & subscriber card

The digitization of your subscriber cards has changed a lot over the last few months. This includes new features such as the possibility to manage multiple cards, customize the cards’ fields and include some visuals. Thanks to these new changes, the dematerialization of subscriptions, loyalty cards and payment cards for your fans is now simpler than ever before !

We’ll explain this trend which is followed more and more by the clubs. In this article, we will highlight the implementation of the Rugby Club Toulonnais subscriber card

Why digitize your subscriber cards?

On the fan’s side

For your fans, having his dematerialized subscriber card comes with many advantages such as :

  • They have access to their subscription card with just a few clicks thanks to their smartphone. This results in a significantly improved fan experience.
  • They can access the stadium much faster and in a more simple manner. Your fans have their card always at the reach of their fingertips, and this prevents them from accumulating a multitude of cards in their wallet which is associated with the possibility of losing them at any time.
On the side of the club

For clubs, the digitization of subscriber cards has as well many significant advantages, we will show you some examples below:

  • Reduce the queue at the stadium’s entrance gates. Your fans will no longer need to search for their card at the bottom of their bag. Smartphone in hand and two clicks away, they can enter the stadium. Saving a few seconds of time per fan, multiplied by your number of fans, this can represent a considerable amount of time which could be saved!
  • Modernize the brand image of your club. Your club being at the cutting edge of technology, you will now be able to attract a new type of consumer, the most tech-savvy one. In addition, by using the digitization of your cards, you are taking a big step for ecology. You save the ressources required for the production of the cards which our planet will thank you for.
  • Saving time for the management of your club. You will no longer have to send the physical cards to your fans, which will greatly simplify your daily life. The less administrative tasks, the better!
  • Even more fans on your app! Your fans must use your app to access their card. This enables you to increase the number of downloads of your application, the number of accounts created and to increase your communications’ visibility, etc.
  • Promotion of your partners. You have the possibility of putting the logo of your partners on your cards, a new potential space to highlight your sponsors.
  • And finally, a new communication channel with your subscribed fans. A segment is automatically created. You can send specific communications through notifications which results in a more effective and inexpensive communication!

And RCT fans... How do they access their subscriber card?

To save it in your app, the steps are quick:

  1. The fan goes to the “my card” view of his profile
  2. He selects the card which he wants to add
  3. He enters the email linked to this card

For your fans, registering their subscriber card is very simple. They will have access to their card from their application by two different routes, either through the stadium’s services menu or via the main menu.

  1. He will receive in the following minutes, a unique code via email
  2. The fan enters this code, and here it is, his card is available within his application! There you go, his RCT fan's subscriber card is ready to be used!
Illustration #1: Presentation of a subscriber card

And you, when will you end physical cards ?

If you wish to have more information on the subject, do not hesitate to contact us. We are here to help you make this project a reality.

What they says about us ?

The fan experience is at the heart of our marketing strategy: Providing qualitative content, offering gamification solutions to reward the loyalty of our fans, etc. We are delighted to work with bFAN, which solution meets all our expectations. Its backoffice is easy to use and the application has been well received by our fans

CSP Limoges
Marketing Manager

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Andrew s.
Sydney, Aus

The fan experience is at the heart of our marketing strategy: Providing qualitative content, offering gamification solutions to reward the loyalty of our fans, etc. We are delighted to work with bFAN, which solution meets all our expectations. Its backoffice is easy to use and the application has been well received by our fans

CSP Limoges
Marketing Manager

bFAN Sports is an excellent solution that meets our expectations and fully satisfies our fans. A real pleasure to work with their team. The functionalities are very advanced and bFAN Sports is very attentive to taking their solution even further in line with our expectations, I recommend it to all clubs

JL Bourg
Director of Marketing

bFAN solution allows us to develop new relationships with our supporters and to provide additional visibility to our partners and sponsors. The level of download is beyond our expectations and enables us to fill-up our CRM database

Section Paloise
Head of communication

Excellent product, team at the top. bFAN Sport allows us to offer an optimal digital experience to our fans.

RC Toulon
Marketing & Communication Director

We have now a genuine fan engagement and retention solution, even our partners play on the app

Elan Chalon
Digital & Communication Manager

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